Water bill payment service is a banking service of LaoVietBank, allowing individual customers perform payment for water at the bank counters and via SmartBanking (LaoVietBank Application).

Customers:

Customers must have current accounts at LaoVietBank.

• Scope of use:

Customers can choose the channels of payment:

• At the counter during banking hours: from 8.30 to 16.30
• Via SmartBanking 24/24

• Utility:

Customers can pay full or partial amount of the bill.

• Customer’s benefits:

• Easy-to-use and friendly Interface
• Prompt transfer via Mobile Banking channel.
• Save time and secure transaction.
• Free transaction fees.

Service launch time: starting July 24, 2017

Note: This service launch phase only covers water bills in Vientiane.

Guidelines for water bill payment on Mobile Banking:

Step 1: Select the Bill Payment menu

+ Select the account to transfer

+ Select Service

+ Enter Account number of the user

+ Tap Check Invoice

+ Tap Checkout

Step 2: The system will display customer information for re-checking, then enter the OTP code to authenticate the transaction and tap Continue. If the customer needs to change information, tap Return.

                     Step 3: The system will announce the transaction successfully.